What does it mean to display seeking their level in a crisis situation?

In a crisis situation, displaying seeking their level means attempting to communicate at the individual's emotional state. This approach recognizes the significance of connecting with the person’s feelings and experiences during a time of distress. By aligning your communication to match their emotional state, you can establish rapport, build trust, and create a safer environment for dialogue.

By engaging at their level, you can more effectively help them process their thoughts and feelings, which is essential for de-escalation. This method allows you to demonstrate empathy and understanding, which are critical in guiding individuals through their crisis. Ultimately, this technique enhances the likelihood of achieving a positive outcome and facilitates cooperation, making it an important skill for any law enforcement officer when navigating challenging interpersonal situations.